News

Phase One of the Eccles Community Conversation has come to an end – here are the key headlines

12.12.25 4 min read by Muse Places

Phase one of the community conversation on the future of Eccles Town Centre, a partnership between Salford City Council and Muse, came to a close last month. Over the conversation period, local residents, businesses, community groups and organisations shared their views on how Eccles can grow, evolve and re-establish itself as a vibrant centre once again.

Your feedback is now being reviewed in detail and will play a central role in shaping the emerging masterplan, which will be shared as part of the next stage of the community conversation.

The conversation received 395 pieces of feedback, with over 275 people attending in-person events. This strong response is hugely positive and reflects the enthusiasm people have shown in shaping the future of Eccles.

We would like to thank everyone who got involved. Your ideas, suggestions and comments are helping us understand what people want to see change and what will make Eccles a more welcoming, active and thriving town centre.

Following the success of phase one of the community conversation, Councillor Mike McCusker, Lead Member for Planning, Transport and Sustainable Development at Salford City Council, said:

We are really pleased with the level of engagement during this first phase of the community conversation. Residents, businesses and community groups took the time to share thoughtful and constructive views on how Eccles can become a more vibrant town centre. This feedback will play a central role in shaping the draft masterplan we bring forward. This is an important moment for Eccles, and continued community involvement will be vital as we take the next steps.”

Alex Vogel, Senior Development Manager at Muse, added:

It has been encouraging to see such a strong response from people across Eccles and wider Salford. The insight shared over the community conversation period gives us a solid foundation as we start developing the emerging masterplan. We are committed to working closely with the community to ensure the plans reflect local priorities and support the long-term success of the town centre. We look forward to continuing the conversation in the new year.”
The Community Conversation Reach

The Headlines

  • 155,810 social media views across Facebook, Instagram and Spotify, with 4,216 click-throughs to the community conversation website
  • 5,902 website views during the community conversation period
  • 395 survey responses, 26 emails, five letters and five phone calls received
  • Over 275 people attended in-person events as part of the conversation
  • 197 attendees across two public drop-in events
  • Six workshops, with over 35 people attending in total, held with community groups, elected representatives, young people, and the Salford Disability Forum
  • One live public webinar with 25 viewers
  • 11,919 leaflets delivered across Eccles and wider Salford
  • Media coverage in Manchester Evening News, Salford Now, Place North West & I love Manchester

Next Steps

Feedback from this first phase is now being carefully analysed by the design and development teams. These insights will help shape the emerging masterplan for Eccles Town Centre.

As the work progresses, the partnership will produce a You Said, We Listened document to demonstrate how comments from this first phase have helped shape the emerging proposals.

Thank you to everyone who took the time to get involved. Your views are vital in shaping a town centre that reflects local priorities and supports Eccles’ long-term future.

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